Carrols

Hospitality, Travel & Tourism

Our Approach

Food is the foundation of our business and we are passionate about serving guests the great-tasting food they love, each and every day. To ensure industry-leading food quality and safety standards across our operations, Carrols adheres to a variety of important policies, practices and procedures.

Training

We provide both classroom and in-restaurant training for all restaurant personnel to ensure that every Carrols team member has the knowledge and skills to meet our rigorous food quality and safety requirements. Our restaurant managers and shift supervisors also complete the ServSafe Food Safety training and certification program, which is accredited by the American National Standards Institute Conference for Food Protection.

Compliance

We operate in strict compliance with all health and quality assurance standards mandated by federal, state and local laws and regulations. These include, among other things, rules regarding food handling and cleanliness, minimum cooking times and temperatures, and maximum time standards for holding prepared food.

Inspections

Our Burger King restaurants undergo both scheduled and unscheduled inspections by third-party firms under Burger King Corporation’s oversight to help ensure quality and safety protocols are being followed consistently. These third-party inspections complement the continuous and rigorous inspections our restaurant managers perform to ensure taste, quality, cleanliness and food safety.

Nutritional Transparency

We support RBI’s commitment to provide guests with a variety of menu options, including plant-based offerings, and equip them with the information they need to make educated food choices.

Ingredients

As part of its commitment to using real food and high-quality ingredients, RBI has been removing colors, flavors and preservatives from artificial sources from our menu items. Burger King has banned 120 artificial ingredients from its food menu and is committed to offering a permanent menu that is free of colors, flavors and preservatives from artificial sources, wherever possible.

Vendors

RBI selects our vendors and leads quality assurance processes to ensure that our suppliers meet rigorous safety and quality standards.

Who We Are

Carrols’ success can be attributed to its people; people who are dedicated to providing outstanding service and quality food for its guests. Commercials and slogans can only say so much about a company. The real proof is in a visit to a restaurant. Are the people friendly? Is the service efficient? Does it seem like the people really care?

The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. Advancement is possible in other companies, but at Carrols, our philosophy is “Promotion is a natural progression, not a chance happening.” We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.

Sustainability at Carrols

Carrols is committed to creating long-term value for its stockholders through sustainable business practices that support our employees, our customers and the communities we serve.

As a franchisee, we are subject to strict guidelines established by our franchisor, Restaurant Brands International (RBI), the parent company of Burger King Corporation and Popeyes Louisiana Kitchen. In areas ranging from vendor and menu selection to food preparation and packaging, we operate in accordance with RBI’s standards and support their wider sustainability vision.

Our Shared Vision

Awards

Resources